Privacy policy
Last Updated: May 22, 2026
At Bigrenvitage, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, process, and protect your information when you visit or make a purchase from our website.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information including:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Purchase history
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Website activity and browsing behavior
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping and order updates
- Communicate regarding purchases or customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional offers and marketing communications (only where permitted)
3. Payment Security
All payments are processed securely through trusted third-party payment providers.
We do not store or have access to your complete payment information, including credit card details.
Transactions are protected using secure encryption technology and payment gateways.
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share information with trusted third parties strictly for business purposes, including:
- Payment processors
- Shipping and logistics providers
- Website hosting services
- Analytics providers
- Fraud prevention systems
These service providers only receive the information necessary to perform their services.
5. Shopify Services
Our store is powered by Shopify, which helps us operate and manage our online business.
Your information may be securely processed through Shopify and its integrated systems in accordance with Shopify’s privacy and security standards.
To learn more, you may review Shopify’s Privacy Policy.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze traffic and performance
- Improve advertising relevance
You may disable cookies in your browser settings, although some website features may not function properly.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Comply with legal obligations
Once information is no longer necessary, it will be securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Object to certain processing activities
- Request a copy of your data
To exercise any privacy rights, please contact us.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their policies before sharing personal information.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
11. International Data Transfers
Your information may be processed and stored in countries outside your country of residence where our service providers operate.
We take reasonable steps to ensure that your personal data remains protected.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us:
Bigrenvitage
Email: contact@bigrenvitage.shop
Phone: +44 7828 793868
Address: 11 Horton Close, Wednesbury, England, WS10 8UY