Shipping policy

Last Updated: May 22, 2026

At Bigrenvitage, we are committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below for important information regarding processing, shipping times, and delivery expectations.

1. Shipping Destinations

We currently ship to the following regions:

• United Kingdom
• Europe
• United States & Canada
• Australia
• Selected International Destinations

If your country is unavailable at checkout, please contact us at contact@bigrenvitage.shop for assistance.

2. Shipping Costs

We are pleased to offer Free Shipping on all orders. No hidden fees or additional shipping charges will be added at checkout.

3. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or public holidays.
• During high-demand periods, processing times may be slightly extended.

4. Estimated Delivery Times

Once your order has been processed and shipped, estimated delivery times are as follows:

United Kingdom: 5–8 business days
Europe: 5–8 business days
United States & Canada: 5–8 business days
Australia: 5–8 business days
International Orders: 7–15 business days

Please note that delivery times are estimates and may vary depending on customs processing, weather conditions, carrier delays, or seasonal demand.

5. Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.

Tracking information may take up to 24–72 hours to update depending on the shipping carrier.

6. Shipping Carriers

We work with trusted logistics partners and carriers such as:

• Royal Mail
• DHL
• UPS
• FedEx
• USPS
• Other regional delivery partners

Carrier selection may vary depending on your location and product availability.

7. Damaged, Lost, or Delayed Packages

If your order arrives damaged, defective, or appears lost during transit, please contact us immediately.

We will work with the shipping carrier to investigate the issue and provide a suitable resolution where applicable.

8. Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are accurate at checkout.

We are not responsible for delays or failed deliveries caused by incorrect shipping addresses submitted by the customer.

9. Contact Information

If you have any questions regarding your shipment, please contact us:

Bigrenvitage
Email: contact@bigrenvitage.shop
Phone: +44 7828 793868
Address: 11 Horton Close, Wednesbury, England, WS10 8UY